Support
Drowsia support is handled by e-mail: bsdigitalapp@gmail.com. We answer within two business days.
Common questions
| Question | Answer |
|---|---|
| Sound stops when the screen locks | Drowsia keeps playing with the screen locked. If it stops, check that Low Power Mode or a battery optimiser is not restricting the app, and that another app has not taken over audio. |
| I bought Premium but it is locked | Open Profile → Restore purchases while signed in to the same App Store / Google Play account you used to buy. |
| How do I cancel? | Subscriptions are managed in your App Store or Google Play account settings, not inside the app. |
| Where are my saved scenes? | On your device only. They are not synced between devices. |
| Do you have my data? | No account exists and the app collects no personal information. See the Privacy Policy. |
Report a problem
Please include your device model, OS version, the app version (Profile → About) and what you were doing when the problem happened.